Frequently Asked Questions About Memorial Urns
Find answers to common questions about our mini urns, personalization options, pricing, shipping, and ash scattering. We’re here to help guide you through every step of creating a meaningful memorial.
Product Information
What are the mini urns made of?
The mini urns are crafted from aluminum titanium alloy, ensuring durability and quality. After the ashes are scattered and locations recorded, the mini urns can be kept as meaningful mementos or recycled according to your preference.
What size are the mini urns?
The mini urns are designed to be compact and discreet—holding 140 ml (approximately 4.7 oz) of cremated remains. This relatively small size allows many family members and friends to participate in the celebration of life, while ensuring the amount of ash scattered at each location remains unobtrusive.
How many mini urns do I need?
The number of urns depends on two factors:
- The number of meaningful locations chosen by the deceased or their loved ones
- How many family members or friends will be participating in ash scattering ceremonies
Many families start with our 4-pack set and add additional urns as needed for more locations.
Can I mix and match colors of mini urns, or do they all need to be the same color?
Yes, you can absolutely mix and match! We offer four color options:
- Black
- Bronze
- Gold
- Silver
Choose all one color for uniformity, or select multiple colors to distinguish between different locations or family members.
Customization & Pricing
Is custom engraving of the mini urns included in the pricing?
Yes, laser-etched personalization is included with every urn. You can add:
- Person’s first and middle name
- Last name
- Date of birth
- Date of death
- Personal message or information (up to 160 characters total)
The character limit is due to the small surface area of the mini urns. However, you can add unlimited additional information to your loved one’s memorial page on the Reminisce website.
What is the pricing for mini urns?
Base Set: $150
Includes 4 personalized mini urns with laser etching and full access to the digital memorial platform.
Additional Urns: $30 each
Add as many urns as you need. Even a small amount of ash can be scattered at a location and recorded, so the possibilities are limitless.
What forms of payment are accepted?
We accept multiple convenient payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Debit cards
- PayPal
- Shopify payment plans
Shipping & Delivery
What does shipping cost?
Shipping costs are calculated at checkout and vary based on your delivery location. You’ll see the exact shipping fee before completing your purchase.
Where do you ship?
We ship worldwide to ensure families everywhere can create meaningful memorials:
- United States (all 50 states)
- Canada
- Mexico
- Puerto Rico
- 232 additional countries worldwide
Ash Scattering & Regulations
What rules are there regarding the scattering of ashes?
Cremation remains are non-toxic and not harmful to the environment. However, we recommend following federal, state, and local guidelines to ensure legal compliance.
Important resources:
- Review our comprehensive Guide to Spreading Ashes for state-by-state regulations
- Always seek permission from property owners when scattering on private land
- Check local municipal regulations, as cities and counties may have specific rules
How much ash is generated with cremation?
The industry consensus is between 3 and 4 quarts of ash by volume for an adult body. However, the actual amount depends on several factors:
- Density of bone structure
- Sex
- Body size
- Height
This variation is completely normal and doesn’t affect the memorial process.
Handling Cremated Remains
Can I send cremation remains to Reminisce for transfer to the mini urns?
No. Cremation remains are not handled by Reminisce in any capacity. We provide the urns, but families are responsible for transferring the ashes themselves.
If you feel uncomfortable handling your loved one’s ashes:
- Your funeral home or crematorium can assist
- A trusted family member may be willing to help
- A close friend might offer support
This is a common concern, and funeral professionals are experienced in helping families with this process.
Traveling with Cremated Remains
Can I fly with cremains?
Yes. Mini urns containing cremated remains can be transported on airplanes with proper preparation:
Checked Baggage:
Mini urns may be placed in checked luggage without special containers.
Carry-On Luggage:
Cremains must be in a clear container or clear sealed bag if transporting in carry-on baggage.
For detailed TSA guidelines:
TSA Cremated Remains Information
Can I ship cremains?
Yes, cremated remains can be shipped via USPS (United States Postal Service). There are specific packaging and labeling requirements that must be followed.
For complete shipping requirements:
NFDA Guide to Shipping Cremated Remains
Important: Private carriers (FedEx, UPS) typically do not accept cremated remains for shipping.
Memorial Profile
Can I edit a memorial profile?
Yes. Only the profile owner can edit a memorial profile. To do so, navigate to My Account → Memorial Profiles, locate the profile and click Edit. The following information can be updated: name, dates, engraving message, profile photo, and gallery images.
Can I edit a map pin/marker?
Map pins cannot be edited once placed. To make a change, delete the existing pin and place a new one. Only the profile owner can delete pins, from the Manage Scatter Locations section on the memorial profile page. Visitors with an access link can add new pins but cannot delete them.
Still Have Questions?
We’re here to help you through every step of creating a meaningful memorial. Our compassionate team understands the sensitive nature of memorial planning and is ready to provide personalized assistance.